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Situation:
 Being a physician in today's healthcare environment is a challenging task. It starts in medical school and residency where they literally put their personal lives on hold. After grueling years of clinical education, training and practice most physicians lead lives that can be reflected by the diagram to the right:
They spend all their time, energy and money on their clinical skills which leaves them almost no time developing their self-management and interpersonal skills. As a result, they have become skillful clinicians however most of their challenges and problems stem from an underdevelopment of their self-management and interpersonal skills:
- They work long hours and never feel caught up.
- They sacrifice personal time for professional success.
- They are frustrated with the administrative tasks of being a physician and with the trend where healthcare is heading.
- The healthcare system becomes more and more challenging for them every day.
- They have a hard time dealing with demanding patients.
Healthcare organizations like yours depend on physicians who not only excel with their clinical skills but who are able to build trusting relationships with patients and staff members and who are able to manage themselves, their environment and their emotions.
Physicians who lack those interpersonal and self management skills increase the challenges and burdens of healthcare organizations such as:
- Decreased patient service and satisfaction
- Increased risk for medical malpractice lawsuits
- Increased employee turnover and shortage
- Increased friction and problems among teams
- Increased cases of disruptive physician behavior
- Increased cases of burnout and professional dissatisfaction
Diagnosis
Healthcare is a field where trusting relationship among physicians, patients and employees are fundamental for the financial success. In order to minimize financial expenses and maximize the patient experience, successful healthcare organizations cannot focus only on the advancement of clinical skills but also on the development of interpersonal and self-management skills of their healthcare team.
Solution
Increasingly, healthcare organizations realize the importance of programs that address interpresonal skills, behavior and the personal performance of physicians.
Long-lasting change and improvements of these important skills cannot be achieved only through an individual presentation; they need to have effective follow-through.
The Balanced Physician program is an intense, action-oriented program that teaches healthcare teams the skills and guarantees the implementation of skills to:
- Strengthen the teamwork and cooperation
- Build quick rapport with patients
- Build trusting relationships with patients
- Learn effective ways to control stress
- Prevent burnout
- Enjoy this rewarding profession of helping people heal.
Overview of the Program and Presentations ... 
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